� � PRIVACY POLICY – Angel Food Online Pvt. Ltd. Last Updated: April 2026 Angel Food Online Pvt. Ltd. is committed to protecting the privacy and personal information of its users. When you use our platform, including our website or mobile application, we collect certain personal and technical information to provide seamless and efficient services. This information may include your name, phone number, email address, delivery location, and payment-related details. Additionally, we may collect device-related data such as IP address, browser type, and usage behavior to improve our platform performance and user experience. The information collected is primarily used to process your orders, facilitate deliveries, provide customer support, and enhance the overall quality of our services. We may also use your contact details to send important notifications, updates, promotional offers, and service-related communications. However, users always have the option to opt out of marketing communications if they do not wish to receive such updates. Angel Food Online Pvt. Ltd. may share limited user data with third parties strictly for operational purposes. This includes sharing order details with restaurant partners for food preparation and delivery partner information for order fulfillment. Payment-related data is handled securely through trusted payment gateways, and we do not store sensitive financial information such as card details on our servers. We strictly do not sell or trade user data to any third party for commercial purposes. We implement industry-standard security measures to protect user data from unauthorized access, misuse, or disclosure. Despite our best efforts, users acknowledge that no digital platform can guarantee complete security, and they use the platform at their own risk. Our platform may use cookies and similar tracking technologies to enhance user experience by remembering login sessions, analyzing user behavior, and personalizing content. Users have the option to disable cookies through their browser settings, although this may affect certain functionalities of the platform. Users have full rights over their data and may request updates, corrections, or deletion of their personal information by contacting our support team. Angel Food Online Pvt. Ltd. reserves the right to update this Privacy Policy from time to time, and continued use of the platform signifies acceptance of any changes made.

� � REFUND & CANCELLATION POLICY (Detailed Paragraph Version) At Angel Food Online Pvt. Ltd., we aim to provide a smooth and reliable food ordering experience. However, certain situations may require cancellations or refunds. Users are allowed to cancel an order only before the restaurant has started preparing it. Once the order is confirmed and enters the preparation stage, cancellation requests may not be accepted, as the food is already being processed specifically for that order. Refunds are issued only in genuine and verifiable cases. These include situations where the wrong order has been delivered, the order has not been delivered at all, the food is received in a damaged or unsafe condition, or the payment has been deducted but the order was not successfully placed. Each refund request is carefully reviewed by our support team before approval. Angel Food Online Pvt. Ltd. maintains a strict no-refund policy in cases where the user changes their mind after placing the order, does not like the taste or quality of the food (as it is the responsibility of the restaurant), or has mistakenly placed the wrong order. Users are encouraged to review their order details carefully before confirming. Once a refund is approved, the amount will be processed within 5 to 7 working days and will be credited back to the original payment method used during the transaction. In certain cases, depending on the nature of the issue, Angel Food Online Pvt. Ltd. may provide a partial refund instead of a full refund.

� � RIDER AGREEMENT (Detailed Paragraph Version) This agreement outlines the terms between Angel Food Online Pvt. Ltd. and its delivery partners (riders). By joining the platform, the rider agrees to work as an independent contractor and not as an employee of Angel Food Online Pvt. Ltd.. This means the rider has flexibility in choosing working hours but is also responsible for managing their own work, vehicle, and safety. To operate on the platform, riders must possess valid documents including a driving license, vehicle registration certificate (RC), insurance, and a valid identity proof. It is the rider’s responsibility to ensure that all documents remain valid and updated at all times. Failure to maintain proper documentation may result in suspension from the platform. Riders are expected to deliver orders in a timely and professional manner while maintaining proper behavior with customers and restaurant partners. They must follow all traffic rules and ensure that the food is handled safely during transit to avoid spillage or damage. Earnings for riders are based on the number of deliveries completed and may include additional incentives based on performance, peak hours, or special campaigns. Angel Food Online Pvt. Ltd. reserves the right to modify the payout structure at any time based on business requirements. Any misconduct, including rude behavior, fraud, intentional delays, or misuse of the platform, may result in penalties or immediate termination. Riders are solely responsible for their own safety, vehicle maintenance, and any legal liabilities arising from accidents or violations.

� �️ RESTAURANT AGREEMENT (Detailed Paragraph Version) This agreement governs the relationship between Angel Food Online Pvt. Ltd. and its restaurant partners. By joining the platform, the restaurant agrees to provide accurate information including valid licenses such as FSSAI, GST details (if applicable), bank account details, and a correct menu with pricing. Any false or misleading information may result in removal from the platform. Angel Food Online Pvt. Ltd. operates on a commission-based model, where a fixed percentage is charged on each order processed through the platform. The commission percentage is agreed upon at the time of onboarding and may vary depending on the business arrangement. Payments to restaurants are settled periodically after deducting the applicable commission and any other agreed charges. Restaurants are solely responsible for maintaining the quality, hygiene, and safety of the food they prepare. They must ensure that all orders are prepared on time, packaged properly, and handed over to delivery partners without unnecessary delays. Consistent delays, poor quality, or customer complaints may negatively impact the restaurant’s visibility on the platform or lead to penalties. Restaurants are expected to manage incoming orders efficiently by accepting or rejecting them promptly. Failure to respond to orders in a timely manner may result in order cancellation or reduced ranking on the platform. Angel Food Online Pvt. Ltd. reserves the right to impose penalties or terminate the partnership in cases of repeated customer complaints, poor service quality, policy violations, or any fraudulent activity. Additionally, the platform retains the right to use the restaurant’s name, logo, and menu for promotional and marketing purposes.